Free shipping over $70 + Free returns!

FAQ

DO YOU GUYS SHIP WORLDWIDE ?

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Yes! We absolutely do. We ship to almost every single country for absolutely FREE. We don't like adding extra fees like shipping or tax on top of a customer's checkout, so we cover all of it!
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MY TRACKING NUMBER IS NOT INSTANTLY SHOWING UPDATES , IS THERE SOMETHING WRONG ?

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It is completely normal for your tracking to not instantly update. This is especially the case sometimes if we are shipping from outside of your country. Shipping updates will become LIVE and more real-time as soon as it is accepted by your country's customs, but in the meanwhile it is moving to you as fast as possible. A delivery will then be assigned by your local carrier!
 

IF I ORDER MORE THAN ONE ITEM, WILL THEY ALWAYS COME IN THE SAME PACKAGE ?

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Most of the time, they will be shipped together. In some rare occasions due to not having instant access to one of the products in an order influx, we might separately ship an item so we can get it to you ASAP instead of having you wait. In a case like this, all of your items will arrive shortly after each other in the same time frame!
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WHAT COUNTRY ARE SIZES BASED FROM ?

 
Our manufacturers make the T-shirts and hoodies in China and ship them over to us. Therefore we suggest ordering 1 size higher but for reference just check the size chart located next to the product.
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DO YOU GUYS OFFER RETURNS OR REFUNDS IF SOMETHING DOES WRONG OR MY ITEM IS DAMAGED ?

  
Absolutely. If there is something wrong with your item when it arrives or it is damaged, we will NEVER keep your money. You can simply contact us and provide details and images of your damaged product and we can process the refund for you.
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Didn't find your answer?

Contact us on info@hikatana.com we will respond you the fastes way possible !
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